FAQ
All sales are final.
These are items with issues.
Recycled means these are items with issues this may be tears, stains, or missing buttons, hence the price for these items.
We have many people who love to buy these items and rework them/fix them in a way they want.
Shipping price
VIP members have the option to order using Pallet Shipping when ordering 20 boxes. This lowers the price of shipping.
We use USPS shipping and a sophisticated third party shipping software to have the best possible rates for our members .
We will be offering more shipping options in the future to continue to get the best rates from carriers.
If you know of a better way to ship please send us a message we are always looking for the best ways to serve our Raghouse members.
Pickup Orders: For the convenience of our customers, we offer the option to pick up orders at designated locations. However, it is important to note that pickup orders require a VIP membership at Raghouse. To ensure fairness and manageability, pickups are available every Thursday from 10am - 1pm If an order is not picked up within 15 days of being available for pickup, it will be automatically cancelled, and no refund will be issued. This policy helps us maintain a streamlined operation and manage inventory effectively.
Sometimes USPS has delays and we have seen the rest of the order arriving in 1-2 days when this has happened to others.
We do not have access to USPS besides the tracking and they are in possession of your order.
If something happens with your order the next step would be to contact USPS. It looks like it's going to be delivered and is just delayed.
Also if you have Route protection for this order you can file a claim with Route to get a refund if it ends up not showing up.
Lastly, all orders come with a tracking link to know the status of the order and all details can be tracked via Route as well.
The final option would be to contact USPS and ask them where your box is at.
If none of those solutions work please contact us so we can help further.
Our VIP memberships are currently open and available at just $49.99/month! Click here to learn more.
We list around 50 daily. VIP members get early access to our collections and Member Only collections and specials.
We are now offering pickups as an option for VIP Members.
Pickups will be every Thursday from 10am-1pm. This option will be available at checkout soon for VIP Members.
To pick up the same Thursday orders must be placed 48 hours in advance so we can prepare for the load.
These are one of a kind items, once sold they are gone forever. Rarely if ever will we have two of the same item.
Raghouse is an online vintage store only, we may offer an in person experience in the future but for now you should be able to find everything on the site raghouse.com. If you have further questions or are interested in person please email Raghouse@tiedemannglobe.com
Thank you! Yes we do ship to Canada
This is who we are at Raghouse! We should have everything you need, if there is anything that you need and do not find on the site please send us a message and we will see what we can do for you!
It depends on where you are located, what day you order your collections, the size of your order, and USPS or shipping carrier. Depending on those variables 2-8 days.
I would say 2-8 days looking at past customer orders. We have transparent tracking and have partnered with Route shipping insurance as well to guarantee that your order will arrive and provide better tracking.
Absolutely, we recently launched our VIP membership.
Some benefits:
Pallet shipping on orders with 20 boxes to save on shipping costs
Priority support
Early Access to new listings
Members only listings that are exclusive to members
Automatically qualify for Gold Tier in our Raghouse Treasure Rewards Club ($3000 value)
Exclusive promotions and specials
2x Gems on all orders (1000 Gems can be redeemed for $10 coupons) 1000 bonus Gems ($1000 value)
50 Gems a month
Pickup option on Thursdays
We are also working on partnering with a charity where we can give back a % of the money from Raghouse. It's exciting because we are able to reuse and repurpose clothing and also give back to a great charity. More to come in the future.
We take great care in selecting these items, ensuring that what you see in our videos is exactly what you'll receive. While these pieces are not brand new, they each have their unique charm and quality. For items that require more significant repairs, we categorize them under "recycle," making it easy for you to spot them. We also factor this into the pricing of the items as well.
Our collections are diverse, covering various sizes, styles, and types. We focus on curating collections based on style and type rather than size.
1. Check your spam inbox in your email and look for the reset password email
2. Mark our email as “looks safe”
3. This will allow you to click the link and reset your password.
If this does not work go to https://raghouse.com/account and click forgot password and you should receive and email in your main inbox now with the password reset link working.
If this does not work please reach out to us at this page https://raghouse.com/pages/contact and we will guide you.
Alabama
Sales tax permit
Resellers without a sales tax license | Form ST: EX-A1
MTC Uniform Sales & Use Tax Resale Certificate
Alaska
No sales tax
Arizona
Resellers | Form 5000A
MTC Uniform Sales & Use Tax Resale Certificate
Arkansas
Exemption Certificate | ST-391
MTC Uniform Sales & Use Tax Resale Certificate
California
General resale certificate | CDTFA-230
MTC Uniform Sales & Use Tax Resale Certificate
Colorado
Multijurisdiction sales tax exemption certificate | DR 0563
MTC Uniform Sales & Use Tax Resale Certificate
Connecticut
Connecticut Sales & Use Tax Resale Certificate
MTC Uniform Sales & Use Tax Resale Certificate
Deleware
No certificate
Florida
Annual resale certificate
MTC Uniform Sales & Use Tax Resale Certificate
Georgia
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Hawaii
Resale Certificate General Form 1
Resale Certificate General Form 2
Resale Certificate Special Form
MTC Uniform Sales & Use Tax Resale Certificate
Idaho
Sales tax resale or exemption certificate | Form ST-101
MTC Uniform Sales & Use Tax Resale Certificate
Illinois
Certificate of resale | Form CRT-61
MTC Uniform Sales & Use Tax Resale Certificate
Indiana
General sales tax exemption certificate | Form ST-105
Dealer-to-dealer resale certificate | Form ST-105D
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Iowa
Iowa tax exemption certificate | Form 31-014
MTC Uniform Sales & Use Tax Resale Certificate
Kansas
Resale exemption certificate | Form ST-28A
MTC Uniform Sales & Use Tax Resale Certificate
Kentucky
Resale certificate | Form 51A105
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Louisiana
Resale certificate | Application
Maine
Resale Certificate
MTC Uniform Sales & Use Tax Resale Certificate
Maryland
Resale certificate | Recommended form
MTC Uniform Sales & Use Tax Resale Certificate
Massachusettes
Resale certificate | Form ST-4
Michigan
Sales tax resale and exemption certificate | Form 3372
MTC Uniform Sales & Use Tax Resale Certificate
Minnisota
Exemption certificate | Form ST3
MTC Uniform Sales & Use Tax Resale Certificate
Mississippi
Mississippi does not issue resale exemption certificates. Goods for resale can be purchased tax exempt using a valid sales tax permit.
Missouri
Exemption certificate | Form 149
MTC Uniform Sales & Use Tax Resale Certificate
Montana
Montana doesn’t have a state sales tax, or similar. Therefore, an exemption certificate is not applicable.
Nebraska
Resale or exempt sale certificate | Form 13
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Nevada
Resale certificate
MTC Uniform Sales & Use Tax Resale Certificate
New Hampshire
New Hampshire doesn’t have a state sales tax, or similar. Therefore, an exemption certificate is not applicable.
New Jersey
Resale certificate | Form ST-3
Resale certificate for out-of-state sellers | Form ST-3NR
MTC Uniform Sales & Use Tax Resale Certificate
New Mexico
Non-taxable transaction certificate | Type 2
Resale certificate | Type 5
Border states resale certificate
Out-of-state resale certificate | Type NTTC-OSB
MTC Uniform Sales & Use Tax Resale Certificate
New York
Resale certificate | Form ST-120
North Carolina
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
North Dakota
Resale certificate | Form SFN 21950 (11-2002)
MTC Uniform Sales & Use Tax Resale Certificate
Ohio
Single purchase exemption | Form STEC U
Exemption certificate | Form STEC B
MTC Uniform Sales & Use Tax Resale Certificate
Oklahoma
MTC Uniform Sales & Use Tax Resale Certificate
Oregon
Oregon doesn’t have a state sales tax, or similar. Therefore, an exemption certificate is not applicable.
Pennsylvania
Approved industry and resale exemption certificate | Form REV-1220
MTC Uniform Sales & Use Tax Resale Certificate
Puerto Rico
Exemption certificate | Form AS 2916.1
Rhode Island
Resale certificate
MTC Uniform Sales & Use Tax Resale Certificate
South Carolina
Resale certificate | Form ST-8A
MTC Uniform Sales & Use Tax Resale Certificate
South Dakota
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Tennesse
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Texas
Resale certificate | Form 01-339
MTC Uniform Sales & Use Tax Resale Certificate
Utah
Exemption certificate | Form TC-721
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Vermont
Resale and exempt organizations | Form S-3
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Virginia
Resale certificate | Form ST-10
Washington
MTC Uniform Sales & Use Tax Resale Certificate
SST Certificate of Exemption
Washington DC
Resale certificate | Form OTR-368
West Virginia
SST Certificate of Exemption
Wisconsin
Exemption and resale certificate | Form S-211
Electronic exemption and resale certificate | Form S-211E
MTC Uniform Sales & Use Tax Resale Certificate
+16026536307